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252 lines
13 KiB
Markdown
252 lines
13 KiB
Markdown
# 👋 [_Non-English_ versions](../README.md)
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# Ethical Issues
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> "[Don't support this company which is void of ethics](https://twitter.com/phyzonloop/status/1194458264026660864)"
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> "[Your company isn't trustworthy. You claim to enforce DMCA but have many lawsuits for not doing so.](https://twitter.com/phyzonloop/status/1194458264026660864)"
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> "[They only censor those who question their ethics.](https://twitter.com/phyzonloop/status/1257456618649903106)"
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> "[I guess the truth is inconvenient and better hidden from public view.](https://twitter.com/phyzonloop/status/1286430902420217858)"
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<details>
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<summary><h3>CloudFlare spams people</h3></summary>
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Cloudflare is sending spam emails to non-Cloudflare users.
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- Only send emails to subscribers who’ve opted in.
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- When the user says "stop", then stop sending email
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It's that simple. But Cloudflare doesn't care.
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Cloudflare said using their service [can stop all spammers or attackers](https://support.cloudflare.com/hc/en-us/articles/200170066-Will-activating-Cloudflare-stop-all-spammers-or-attackers-).
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How can we stop _Cloudflare spammers_ without activating Cloudflare?
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| 🖼 | 🖼 |
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| --- | --- |
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</details>
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<details>
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<summary><h3>Remove user's review</h3></summary>
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Cloudflare censor [negative reviews](https://web.archive.org/web/20191116004046/https://www.trustpilot.com/reviews/5aa6ee0ed5a5700a7c8cf853). If you post _anti-Cloudflare_ text on Twitter, you have a chance to get a [reply](https://twitter.com/CloudflareHelp/status/1126051764917145601) from [Cloudflare employee](cloudflare_inc/cloudflare_members.txt) with "_[No, it's not](PEOPLE.md)_" message. If you post a negative review on any review site, they will try to [censor](https://twitter.com/phyzonloop/status/1178836176985366529) [it](https://twitter.com/dxgl_org/status/1178722159432220672).
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| 🖼 | 🖼 |
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| --- | --- |
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| <br> |  |
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</details>
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<details>
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<summary><h3>Share user's private information</h3></summary>
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Cloudflare has a massive [harassment problem](https://web.archive.org/web/20171024040313/http://www.businessinsider.com/cloudflare-ceo-suggests-people-who-report-online-abuse-use-fake-names-2017-5).
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Cloudflare [shares personal information](https://archive.ph/ePdvi) of those [who](https://twitter.com/ZJemptv/status/898299709634248704) [complain](https://twitter.com/TinyPirate/status/554718958176067584) [about](https://twitter.com/remembrancermx/status/1010329041235148802) [hosted](https://twitter.com/Bridaguy/status/915003769280172037) [sites](https://twitter.com/HelloAndrew/status/897260208845500416). They sometimes ask you to provide your true ID. If you don't want to get harassed, [assaulted](https://twitter.com/NiteShade925/status/1158469203420205056), [swatted](https://boingboing.net/2015/01/19/invasion-boards-set-out-to-rui.html) or [killed](https://twitter.com/RusEmbUSA/status/1187363092793040901), you better stay away from Cloudflared websites.
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| 🖼 | 🖼 |
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| --- | --- |
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</details>
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<details>
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<summary><h3>Corporate solicitation of charitable contributions</h3></summary>
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CloudFlare is [asking](https://web.archive.org/web/20191112033605/https://opencollective.com/cloudflarecollective#section-about) for charitable contributions. It’s quite appalling that an American corporation would ask for charity alongside non-profit organizations that have good causes. If you like [blocking people or wasting other people's time](PEOPLE.md), you might want to order some pizzas🍕 for Cloudflare employees.
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</details>
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<details>
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<summary><h3>Terminating sites</summary>
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What will you do if your site goes down _suddenly_? There are reports that Cloudflare is [deleting](https://twitter.com/stefan_eady/status/1126033791267426304) [user's](https://twitter.com/derivativeburke/status/903755267053117440) [configuration](https://twitter.com/lordscarlet/status/1046785164792205314) or [stopping service without any warning](https://twitter.com/svolentin/status/1227324408475344896), [silently](https://twitter.com/BlnaryMlke/status/1194339461984854018). We suggest you find [better provider](what-to-do.md).
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</details>
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<details>
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<summary><h3>Browser vendor discrimination</h3></summary>
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CloudFlare gives preferential treatment to those using Firefox while giving hostile treatment to users of non-Tor-Browser over Tor.
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Tor users of who rightfully refuse to execute non-free javascript also receive hostile treatment.
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This access inequality is a network neutrality abuse and an abuse of power.
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- Left: `Tor Browser` , Right: `Chrome`. Same IP address.
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- Left: `[Tor Browser] Javascript Disabled, Cookie Enabled`
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- Right: `[Chrome] Javascript Enabled, Cookie Disabled`
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- QuteBrowser(minor browser) without Tor (Clearnet IP)
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- Lynx
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| ***Browser*** | ***Access treatment*** |
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| --- | --- |
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| Tor Browser (Javascript enabled) | access permitted |
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| Firefox (Javascript enabled) | access degraded |
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| Chromium (Javascript enabled) | access degraded (pushes Google reCAPTCHA) |
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| Chromium or Firefox (Javascript disabled) | access denied (pushes *broken* Google reCAPTCHA) |
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| Chromium or Firefox (Cookie disabled) | access denied |
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| QuteBrowser | access denied |
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| lynx | access denied |
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| w3m | access denied |
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| wget | access denied |
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"_Why not use Audio button to solve easy challenge?_"
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Yes, there is an audio button, but it _always_ [doesn't work over Tor](https://trac.torproject.org/projects/tor/ticket/23840). You will get this message when you click it:
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```
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Try again later
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Your computer or network may be sending automated queries.
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To protect our users, we can't process your request right now.
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For more details visit our help page
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```
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</details>
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<details>
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<summary><h3>Voter suppression</h3></summary>
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Voters in US states register to vote ultimately through the state secretary's website in the state of their residence.
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Republican-controlled state secretary offices engage in voter suppression by proxying the state secretary's website through Cloudflare.
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Cloudflare's hostile treatment of Tor users, its MITM position as a centralized global point of surveillance, and its detrimental role overall
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makes prospective voters reluctant to register. Liberals in particular tend to embrace privacy. Voter registration forms collect sensitive information about a voter's political leaning, personal physical address, social security number, and date of birth.
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Most states only make a subset of that information publicly available, but Cloudflare sees ***all*** that information when someone registers to vote.
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Note that paper registration does not circumvent Cloudflare because the secretary of state data entry staff workers will likely use the
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Cloudflare website to enter the data.
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| 🖼 | 🖼 |
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| --- | --- |
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- Change.org is a famous website for gathering votes and take action. "[people everywhere are starting campaigns, mobilizing supporters, and working with decision makers to drive solutions.](https://web.archive.org/web/20200206120027/https://www.change.org/about)"
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Unfortunately, many people cannot view change.org at all due to Cloudflare's aggressive filter. They are being blocked from signing the petition, thus excluding them from a democratic process. Using other non-cloudflared platform such as [OpenPetition](https://www.openpetition.eu/content/about_us) helps remedy the problem.
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- Cloudflare's "[Athenian Project](https://www.cloudflare.com/athenian/)" offers free enterprise-level protection to state and local election websites. They said "_their constituents can access election information and voter registration_" but this is a lie because many people just can't browse the site at all.
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</details>
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<details>
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<summary><h3>Ignoring user's preference</h3></summary>
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If you opt-out something, you expect that you receive no email about it. Cloudflare ignore user's preference and share data with third-party corporations [without customer's consent](https://twitter.com/thexpaw/status/1108424723233419264). If you're using their free plan, they sometimes send email to you asking to buy monthly subscription.
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</details>
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<details>
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<summary><h3>Lying about deleting user's data</summary>
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According to this [ex-cloudflare customer's blog](https://shkspr.mobi/blog/2019/11/can-you-trust-cloudflare-with-your-personal-data/), Cloudflare is lying about deleting accounts. Nowadays, many [companies keep your data](https://justdeleteme.xyz/) after you've closed or removed your account. Most of good companies do mention about it in their privacy policy. Cloudflare? No.
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```
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2019-08-05 CloudFlare sent me confirmation that they'd removed my account.
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2019-10-02 I received an email from CloudFlare "because I am a customer"
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```
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Cloudflare didn't know about the word "remove". If it is really _removed_, why this ex-customer got an email? He also mentioned that Cloudflare's privacy policy doesn't mention about it.
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```
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Their new privacy policy doesn't make any mention of retaining data for a year.
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```
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How can you trust Cloudflare if [their privacy policy is a LIE](https://twitter.com/daviddlow/status/1197787135526555648)?
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- [Over a year passed since I cancelled my Cloudflare account](https://shkspr.mobi/blog/2020/09/dont-trust-cloudflare-with-your-personal-data/)
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</details>
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<details>
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<summary><h3>Keep your personal information</h3></summary>
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Deleting Cloudflare account is [hard level](https://justdeleteme.xyz/).
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```
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Submit a support ticket using the "Account" category,
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and request account deletion in the message body.
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You must have no domains or credit cards attached to your account prior to requesting deletion.
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```
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You will [receive this confirmation email](https://twitter.com/originalesushi/status/1199041528414527495).
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"We have begun to process your deletion request" but "We will continue to store your personal information".
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Can you "trust" this?
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- How to cancel your Cloudflare account
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1. Login to your [Cloudflare dashboard](https://dash.cloudflare.com/).
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2. Delete all zones(domains) from your dashboard.
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3. Click _support_ link.
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4. Send a new ticket. Tell them that you want to close your account.
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5. _Wait several days._
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6. Cloudflare staff will ask for your confirmation and the reason why you have decided to leave Cloudflare.
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7. Send a reply again.
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8. _Wait several days._
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9. You will get a message: "We have successfully deleted your account"
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</details>
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<details>
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<summary><h3>Cancelled subscription, got barrage of emails</h3></summary>
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The user cancelled his stream subscription and now he gets email reminders every day to remind him about cancelled subscription.
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There is no unsubscribe button. How do you make this stop?
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[](https://web.archive.org/web/20210412165334/https://twitter.com/JohnHaldson/status/1381651569247088650)
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Cloudflare told this user to contact support and ask all your contents to be deleted.
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</details>
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## Other information
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- [Joseph Sullivan (Joe Sullivan)](../cloudflare_inc/cloudflare_members.md) ([Cloudflare CSO](https://twitter.com/eastdakota/status/1296522269313785862))
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- [Ex-Uber security head charged in connection with the cover-up of a 2016 hack that affected 57 million customers](https://www.businessinsider.com/uber-data-hack-security-head-joe-sullivan-charged-cover-up-2020-8)
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- [Former Chief Security Officer For Uber Charged With Obstruction Of Justice](https://www.justice.gov/usao-ndca/pr/former-chief-security-officer-uber-charged-obstruction-justice)
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```
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Sullivan took to allegedly cover it up, including making the $100,000 payout under Uber's "bug bounty" program.
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```
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## Please continue to next page: "[What you can do to resist Cloudflare?](en.action.md)
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